Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The following terms and conditions apply to all transactions on wantthattrend.com. Placing an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.

The Goods

We endeavor to give as much technical information as is reasonable about the products we sell. All images, descriptive matter, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. We always try to make sure that the information given on our site is as up to date as possible but we cannot guarantee that this will always be the case.

Payment and Price

The total price payable for the goods and delivery will be as shown at the time when you place your order. We are entitled to make adjustments to the price if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order.

Payment Methods

We accept Visa, MasterCard and American Express. On the order you must provide us with your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received.

Availability of Goods

All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.

Delivery Charges

All products are subject to a delivery charge. We ship to United Kingdom, Ireland, Europe and Worldwide. UK service includes delivery to highlands & islands. Delivery charges to Ireland, Europe and Worldwide are subject to a surcharge.

Delivery Times

Delivery will normally be made within 3 working days from clearance of payment, depending on location, with delivery to Europe & Worldwide usually arriving within 7 days. We will endeavor to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods. If we or our suppliers are temporarily out of stock, we will notify you of this position and we would ask you to allow up to 14 days for dispatch of the goods. Although we hope you will not feel it necessary, you always have the right to cancel if you cannot wait for delivery.
Please note Next Day service typically arrives the next working day after dispatch but it is not a guaranteed service.


PLEASE NOTE: Orders placed after 2pm on Thursday18th April 2019 will be processed and shipped on Tuesday 23rd April 2019.

 

Not received your order?

If your order has not been delivered within the timescales for your country, please contact us. Please include your order number in the message so we can speed up the search.

If we cannot locate your parcel we will send you a ‘Missing Parcel Claim Form’ to sign and return to Want That Trend. This will act as a declaration of your claim. once we receive your declaration we will investigate the claim, and advise you of the outcome. If appropriate, a refund will be issued to the credit/debit card used for your purchase.

 

Risk

Once we have delivered the goods to your door, you are responsible for them. We will only deliver goods to the address on the purchase order. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery.

Returned Goods

You have a right to cancel and return your items within 14 days of you receiving your order.

All refunds will be issued to the original method of payment and in the original tender currency within 14 days of receiving the order back from the customer. Your Bank may take 3-7 working days for your refund to show in your account.Goods returned must be undamaged, in their original and undamaged packaging, unworn and complete with all tags and labels attached. Where goods are received back in an unsatisfactory condition an amount might be deducted from the refund to reflect the amount by which the value of order has been reduced. Please ensure that swimwear items are tried on over your own underwear. In the interest of hygiene, please do not remove the seal. If this is the case then we can reasonably decline your refund.

All return postage costs are non-refundable (Unless the item is faulty) and we do not currently offer pre-paid returns.We recommend that you send items either signed for or recorded delivery. Want That Trend will not be held responsible for any missing parcels on the customer’s behalf.

In the event that we do not receive your returned goods, we will ask you to provide the proof of posting from your Post office or applicable returns service location. We reserve the right to refuse a refund if you are unable to provide the certificate of posting.

Promo Codes & Competitions
  • From time to time, we may offer promo codes which may apply to any, or certain specified purchases made through the Want That Trend Website.
  • Each Promo Code will be subject to specific terms & conditions specified at the time the promo code is issued in addition to those mentioned in these Terms of Use.
  • There are two ways of receiving a promo code:
    • We may send promo codes to you via email.
    • We may offer promo codes on the Want That Trend Website that you can apply at checkout in order to receive a specific discount from us.
    • We may share a promo code on our social media channels.
  • A promo code can't be applied to an order after that order has been placed.
  • Certain brand or product category exclusions may apply which will be stated in the terms and conditions. We reserve the right to change this if we deem necessary. 
  • If the promo code has expired, you won’t be able use it.
  • We’re afraid we can’t accept any responsibility once we have given you a promo code and we are not obliged to provide you with a replacement if it gets lost and/or gets used by someone else as this will result in the promo code being cancelled.
  • If a promo code is offered on the Want That Trend Website and can’t run properly because of fraud, tampering, technical errors or anything else that is beyond our control which affects the running, administration, security or fairness of the promo code, we reserve the right to cancel, modify or suspend the promo code.
  • Promo codes are non-transferable and cannot be exchanged for cash. If you receive a VIP promo code, it can only be used by you on your own Want That Trend account for the purpose for which it was issued. You must keep it confidential and only use it for making your own orders on Want That Trend. Do not pass your code directly on to others or make it available to others (for example, posting it on social media or on a forum). If we believe that at the point of purchase or retrospectively you are abusing the use of promo codes in any way (for example, selling them to others), we reserve the right to cancel your promo code without letting you know beforehand.
  • We reserve the right to amend these terms and conditions at any time.
Weekend FREE DELIVERY 
  1. FREE DELIVERY on all Christmas jumpers , Sunday 8th Dec 2019. To ensure the code is accepted, please make sure all fields in the 'Shipping' section of the checkout process are filled in first, before adding the JUMPER19 promo code.
  2. Sale items are excluded from this promotion. 
  3. This code cannot be redeemed after expiry date.
  4. This offer does not apply on postage cost, it is a discount on novelty jumpers and cardigans only.
Competitions 
  1. From time to time, we may offer competitions on our social media channels. 
  2. Customers taking part must complete required steps and enter by specified time. 
  3. The winner will be announced in a separate post.
  4. The prize must be claimed within 30days from the date of the winner being announced.
  5. We reserve the right to amend these terms and conditions at any time.

General

The terms and conditions shown above do not affect your statutory rights. We will treat each order for goods as an offer by you to purchase the goods subject to the terms and conditions as detailed above.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United Kingdom and other copyright laws, and is the property of Want That Trend Fashion Ltd. The collective work includes works that are licensed to Want That Trend Fashion Ltd. Copyright 2016, Want That Trend Fashion Ltd ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Want That Trend Fashion Ltd or purchasing Want That Trend Fashion Ltd products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Want That Trend Fashion Ltd or to purchase Want That Trend Fashion Ltd products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Want That Trend Fashion Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Want That Trend Fashion Ltd used in the site are trademarks or registered trademarks of Want That Trend Fashion Ltd

Typographical Errors

In the event that a Want That Trend Fashion Ltd product is mistakenly listed at an incorrect price, Want That Trend Fashion Ltd reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Want That Trend Fashion Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Want That Trend Fashion Ltd shall issue a credit to your credit card account in the amount of the incorrect price.

Notice

Want That Trend Fashion Ltd may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Want That Trend Fashion Ltd.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Want That Trend Fashion Ltd or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Want That Trend Fashion Ltd does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Want That Trend Fashion Ltd is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Want That Trend Fashion Ltd reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Want That Trend Fashion Ltd in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Want That Trend Fashion Ltd, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Want That Trend Fashion Ltd may link to sites operated by third parties. However, even if the third party is affiliated with Want That Trend Fashion Ltd, Want That Trend Fashion Ltd has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Want That Trend Fashion Ltd. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Want That Trend Fashion Ltd seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

 

Legal Status

Want That Trend Fashion Limited is a company Registered in England and Wales.The Company Registration number is 9408051, VAT number 214651137.

Company Registered Address: Unit 6 Hurstfield Industrial Est,Hurst Street,Stockport,Cheshire,SK5 7BB

What information do we collect?

  • We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or through communication such as e-mail, or when participating in another site feature.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.


How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us. The email program we use to deliver our newsletters is Campaign Monitor, and their Privacy policy can be found here: https://www.campaignmonitor.com/trust/security/

 

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

 

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome or Microsoft Edge) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

 

Improve the way our Websites and Mobile Apps work

Cookies allow us to improve the way our Websites and Mobile Apps work so that we can personalise your experience and allow you to use many of their useful features. For example, we use Cookies so we can remember your preferences and the contents of your shopping basket when you return to our Websites and Mobile Apps.

 

Improve the performance of our Websites and Mobile Apps

Cookies can help us to understand how our Websites and Mobile Apps are being used, for example, by telling us if you get an error messages as you browse. These Cookies collect data that is mostly aggregated and anonymous.

 

Deliver relevant online advertising

We use Cookies to help us deliver online advertising that we believe is most relevant to you on our Websites and other organisations’ websites.
Cookies used for this purpose are often placed on our Websites by other organisations, and always with our permission. These Cookies may collect information about your online behaviour, such as your IP address, the website you arrived from and information about your purchase history or the content of your cart. This means that you may see our adverts on our Websites and on other organisations’ websites.

To help us to deliver online advertising that is relevant to you, we may also combine data we collect through Cookies in the browser of your desktop computer or other devices with other data that we have collected.

Measuring the effectiveness of our marketing communications, including online advertising

Cookies can tell us if you have seen a specific advert, and how long it has been since you have seen it. This information allows us to measure the effectiveness of our online advertising campaigns and control the number of times you are shown an advert.
We also use Cookies to measure the effectiveness of our marketing communications, for example by telling us if you have opened a marketing email that we have sent you.


Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Want That Trend Fashion Ltd. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

 

Your rights

Under the Data Protection Act 1998, you have the right to see the personal data we hold about you. This is called a Subject Access Request.

If you would like a copy of the personal data we hold about you, please write to:

Data Protection Officer, 
Want That Trend Fashion Limited
Unit 6 Hurstfield Industrial Estate
Hurst Street
Stockport, SK5 7BB

You can also email us at email@wantthattrend.com.

The law allows us to charge an administration fee of £10. If you write to us by post, please enclose a cheque or postal order for £10 made payable to “Want That Trend Fashion Ltd".

We want to make sure that the personal data we hold about you is accurate and up to date. If any of the details are incorrect, please let us know and we will amend them.

 

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

 

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on April 30th 2018.

 

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

 

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

 

Security

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

Ordering with Want That Trend online is handled with our third party payment gateways, Stripe and Paypal, to ensure that your credit/debit card information is handled with the highest security possible.

The Stripe and PayPal payment servers use Secure Socket Layer technology which creates a secure layer between your browser program and your Internet connection.

When you place an order on our site you will be transferred directly to the relevant payment server, where you will see a small padlock appear at the bottom of your browser's window. This padlock shows you that your browser is displaying a secure page. If you click on this padlock you will see our digital certificate information guaranteeing the identity of the page.

SSL also encrypts data and verifies that it was not altered between your computer and our server. To the best of our knowledge there has never been a breach of security reported using SSL (secure socket layer) technology.

At no point are any credit/debit card transactions sent over an unsecured connection. We never see the full card details of your payment to us.

 

Your consent

By using our site, you consent to our privacy policy.

We have made the request for consent prominent and separate from our terms and conditions by positively asking you to opt in. We do not use pre-ticked boxes or any other type of default opt in consent. We use clear, plain language and specify why we want the data, and what we plan to do with it. We make sure you can refuse consent without detriment, and avoid making consent a precondition of the service we provide.